Setting your computer's default email program

Set your computer's default email program to make sure the appropriate program opens when you click on an email in LACRM:

Changing your default email program on Windows 11:

• Open the Start menu on your computer. Select the "Settings" option with a gear icon from the list that appears.
• In the dialog that opens, select “Apps” on the left, and then choose “Default apps.”
• Select the appropriate email program in the list (you may need to scroll down the page).
• On the next page, find the “MAILTO” option and select the desired email program to save that as the default email.
• Note that Windows 11 is the most recent version of Windows. If you’re on Windows 10 follow the instructions below instead.

Changing your default email program on Windows 10:

• Open the Start menu on your computer. Select the "Settings" option with a gear icon from the list that appears.
• In the dialog that opens enter "Default apps" in the search bar, and select the "Default apps" option.
• Find the "Email" heading and click on the current default email, just below the heading.
• Select the appropriate email program to save that as the default email.
• Note that Windows 10 is an older version of Windows. If you're on Windows 11 follow the directions above instead.

Changing your default email program on a Mac:

• Open the “Mail” application on your computer.
• In the Mail menu near the top of the page, choose “Settings.”
• In the dialogue that opens select the “General” section from the left side.
• Find the “Default email reader” option, click on the dropdown, and select the email program you would like to use.

Need to do this on your phone instead? Learn how to update the default email on an iPhone here, and on an Android here.