At Less Annoying Software, customer service is very important to us for two reasons.
For reasons that aren't worth going in to, Tyler and I have recently begun the process of setting up a server through Rackspace's cloud services.
Shouldn't we make it as easy as possible for our customers to get ahold of us?
Apple's been making a lot of headlines recently over problems related to the antenna of the new iPhone 4. Perhaps bigger than the problems with the phone itself, however, has been the way they've dealt with the problems.
I had to deal with some pretty terrible software earlier today so I thought I'd share. I've been getting emails from my Alma Mater that I really have no interest in, so I clicked the "unsubscribe" link at the bottom of the email.
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