Why You Shouldn’t Ignore Snail Mail In The Digital Age
Employ these easy techniques to make sure your ideas are communicated effectively.
Converting new customers to repeat customers is worth your time and money. This collection of articles provides specific tips to help you increase your customer retention rate.
Molly and Eunice talk about their first weeks at LACRM.
While various social media outlets can be used to generate leads, the power of Facebook shouldn’t be ignored.
Following up with customers is easier said than done. Here's how a CRM can help you keep track of follow-up dates and deadlines.
Working Together Can be Easy with a CRM System
There are many options for compensating salespeople beyond commissions.
Sales commissions are widely used to motivate salespeople to sell a product or service. But is your business better off abandoning commissions altogether?
Getting repeat customers is critical to your company’s success, but there’s one common way to mess this up: being annoying. Here’s how to not be annoying when converting new customers to repeat customers.
The decision of whether or not to raise money from investors is a huge and very difficult one for most startups, so I figured I’d write down my thoughts on the topic in case it might help other entrepreneurs who are facing a similar decision.
A LinkedIn Lead Generation Strategy for Small Businesses
Having lots of choices is normally a good thing. But offering too many choices can overwhelm your customer and lead to fewer sales.
Repeat customers save you time, energy, and money. Here's a walk-through of a sample sales process to illustrate when and how to pursue repeat customers.
But if interacting with others is a part of your job, contact managers can fall short. Business is all about relationships, and the most successful businesses are the ones that put extreme care into how they nurture and develop their relationships.
A look at Twitter, YouTube, and Pinterest
Take a look at your subject lines.
Choosing a CRM for your company is a big and tough decision to make. There are many CRMs out there, and it’s difficult to know exactly which one will best fit your company’s needs.
Everyone has used software that gets worse over time. This post tries to explain why it happens, and what you can do about it.
(Hint: it depends on who you’re selling to)
In 2015, the elevator pitch is no longer the best way to express an idea or make a sale.
Customer service is key to a company’s success. This post discusses why treating your customer as your best friend significantly improves your customer service.
The term “sales force automation” comes up all the time in conversations about CRMs. In some cases, they’re actually used synonymously, which can create a lot of confusion about what each term actually means. So I want to try to clear up the difference.
As a CRM (Customer Relationship Manager) company, we talk to a lot of people who are interested in learning more about how CRM software works. One problem that people run into is that there are tons of confusing buzzwords thrown around in this industry that don't make any sense to a newcomer.
An out-of-date website is likely to scare your potential customers away. Here are a few ways to ensure that your website attracts and keeps your customers.
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