Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Product Update: Sort by any field
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March 4, 2014
Our reporting improvements continue with a major update to our sorting functionality.
Product Update: Filter pipeline reports by group, and other filter improvements
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January 8, 2014
As part of an ongoing project to improve reporting, we just beefed up our group filtering options, and made some other cool improvements.
3 reasons to talk to your lead's competitors
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October 31, 2013
If you're trying to get information on a potential customer, there's no better place to go than their competition. You'll find plenty of information, and gain some exposure in the meantime.
What you need your 5 best customers for (and it isn't buying)
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October 22, 2013
There's something which your five best customers can tell you, and it's something which you're not going to hear anywhere else.
Get your customers talking about you
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October 21, 2013
Your customers are already your loudest and most effective advertisers, for better or for worse. If you can learn to utilize their position as potential advocates, you may find that they hold a world of new prospects.
Turning "Not Now" into "Definitely Later" with a simple tip
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October 15, 2013
Getting discouraged by prospects turning you down, saying it isn't the right time? A simple follow-up can change the whole future of those leads, so don't miss out on them!
How To Avoid the Stereotype of "Salesman"
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October 10, 2013
There can be a huge advantage from separating yourself from the pack. Salesmen are often viewed in a negative light, so we have some advice on how to make yourself stand out, avoid that classification, and increase your sales
What is a Sales Pipeline?
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October 8, 2013
The term "pipeline" gets thrown around every day, but you might now know quite what it means. We're here to explain how it works, why it's important, and how to design yours.
The Most Important Stage of your Pipeline Comes AFTER the Sale
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October 3, 2013
Every step of the pipeline is important, but shaping your customers' impressions after the sale is the most important, and we're going to explain why.
5 Reasons Your Cold-Calling Isn't Working
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October 1, 2013
Forget the old motto “100 calls before lunch, 100 calls after lunch."
8 Tips on Closing Warm Leads
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September 26, 2013
It's time to close that sale!
Every major disaster starts out as a small mistake
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August 1, 2013
The more I think about this, the more I realize that major business problems have almost nothing to do with making mistakes.
Setting up your email with Google Apps
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July 31, 2013
You've set up Google Apps. You've added in your users. Now get your email running.
The best decision we've made was to abandon a complete code rewrite
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July 30, 2013
That may sound like a failure, but it was actually a great move for our business. Here's the story of the project that wasn't meant to be.
Getting started with Google Apps for Business
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July 24, 2013
Google Apps for Business combines Google and your business to make something even greater.
Google Drive Overview
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July 19, 2013
Google Drive is a tool for creation and collaboration.
New CRM feature: Track relationships between contacts
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July 16, 2013
We launched a dead-simple feature that lets you create links between the contacts in your CRM so that when you're looking at a contact, you can see anyone else that they have a relationship with.
Google Forms Tutorial
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July 11, 2013
Google Forms is a simple way to gather info for your business. It provides the ability to quickly and easily create forms for any sort of information-gathering. From surveys to quizzes to feedback forms, Google Forms makes it possible to get exactly the info you want.
Choosing the right domain name for your business
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July 3, 2013
Get on the web. Get a name on the web. Get the right name on the web.
Trello Review: Card-Based Project Management
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July 2, 2013
Welcome to our comprehensive Trello review! In this article, we'll tell you everything you need to know to decide if Trello is the right project management tool for you.
Project Management Software Reviews
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July 2, 2013
Choosing the right project management tool is an essential step for your business. The right software can help you stay productive and organized, and the wrong software can leave you in a cluttered mess.
How to Choose a Good Name For Your Business
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July 1, 2013
Choosing your name is one of the first steps. It's also one of the most important. Don't rush through it.
Sync your iPhone with Google Gmail, Contacts and Calendar
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June 10, 2013
You've got an iPhone. You use Google. And you want to use both together. You're in luck.
Less Annoying CRM version 3.5 is here!
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December 6, 2012
I'm excited to announce that we just launched the next major version of Less Annoying CRM!
User Retention: Reframing Expectations
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July 25, 2012
A few months ago we set a goal of getting as many trial users as possible on the phone.

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