Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Learn from the LAPD and be glad that you aren't running a big company
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July 28, 2010
You may have heard that the Los Angeles Police Department made a $7 million deal with Google to move their email from a Novell system to Google Apps.
Stop writing business plans, and start writing business reviews
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July 27, 2010
Earlier today, I received an email from a friend of mine asking for a copy of my PhD thesis proposal to use as a guide while he writes his own.
SEO Checklist: 6 easy things you should be doing
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July 26, 2010
In this post, I'm going to suggest a few things that are so easy that you won't have an excuse not to do them.
Real simplicity doesn't make your software easier, it makes your life easier
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July 23, 2010
Simplicity is one of the most common themes on this blog. We like simple software, and we haven't been afraid to write about it in the past.
Blog Software Reviews - Wordpress, Tumblr, and Blogger
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July 21, 2010
I've reviewed a few different blogging platforms, and I want to use this post to summarize those reviews.
Blogger.com Review
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July 21, 2010
Blogger is a fairly popular blogging tool. It was purchased by Google in 2003, although it doesn't look or feel anything like other Google products.
Apologizing like a pro (and not like Apple)
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July 20, 2010
Apple's been making a lot of headlines recently over problems related to the antenna of the new iPhone 4. Perhaps bigger than the problems with the phone itself, however, has been the way they've dealt with the problems.
Google Webmaster Tools - Free SEO Tools for your Website
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July 19, 2010
We've talked a lot about what you can do to improve your site's SEO, but we haven't really explained how to tell if what you're doing is working.
How much money can you make with a blog?
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July 16, 2010
This week I'm writing a three-part series about how you should approach planning and strategy when starting a blog.
Check out your online competition with SEMRush.com
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July 15, 2010
Earlier this week, I talked about how checking out your competition online can be a good way to get some ideas and identify opportunities for establishing your small business online.
Blog planning: marketing and user engagement
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July 14, 2010
Once you've got your content all figured out, it's time to come up with ideas to get people reading your blog.
Get started online by spying on your competition
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July 13, 2010
Establishing your small business online can be a bit of a daunting task, and knowing where to start can be one of the biggest challenges.
Blog planning: choosing your content
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July 12, 2010
In this first post, I'm going to discuss what you should consider when deciding what type of content you want to offer on your blog.
Get questions about web apps answered at Web Apps - Stack Exchange
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July 8, 2010
Unfortunately, web apps often have rather poor documentation, particularly for the more advanced functionality. Luckily, online forums and blogs often do a great job of filling in the documentation gaps.
Optimization Tip: Start at the Beginning of the Funnel
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July 7, 2010
Earlier today I was having a conversation about SEO and website optimization and I realized that there's a very important concept that we haven't really talked about yet on this blog.
How Unix style file permissions can guide your file sharing policy
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July 6, 2010
One of the biggest benefits of web applications is the ease with which one can share documents for other people to collaborate on or view. Unfortunately, this same ability is the source of a number of fears about online software privacy an security.
Become an expert in your industry by following relevant blogs
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July 5, 2010
When you run a small business, it can be easy to become insulated. You are so busy dealing with problems specific to your company that you might lose track of what's going on in the outside world.
Great software doesn't need an "advanced" section
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July 1, 2010
This blog is all about helping you find the best software possible which is why we spend so much time reviewing and discussing specific products
What does Google's new web index mean for search and SEO
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June 30, 2010
You may have heard over the past month about Google's new search index, Caffeine. While a ton of work and updates went into Caffeine, the main thing of interest to users is that Google's search results will be more up to date.
Quick Tip: Use stock photography to fill out your website
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June 25, 2010
Have you ever wondered where websites get all of those random pictures of people smiling?
What should we learn from Square?
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June 22, 2010
If you regularly follow new advances in credit card technologies and/or what the founders of Twitter are up to (and really, who doesn't), then you've almost certainly been hearing constantly about Square since its launch earlier this year.
Control your online brand by taking over the first page of Google
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June 21, 2010
Search engines can be a great way to get people to your site, but it can be really difficult to make sure that your company is projecting the right image to your potential clients.
Revamped Hotmail has a nice feature list, might be missing the point
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June 17, 2010
Microsoft recently released a major refresh of its Hotmail webmail service as part of their recent push towards the cloud.
How inbound link anchor text affects SEO
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June 16, 2010
A while back I talked about how Google cares about inbound links when it comes to SEO. What I didn't mention is how not all links are created equal.
Product Update: Organize your contacts into groups, and invite your friends
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June 15, 2010
It's been about a month since our last product update, and we've made a lot of improvements. The most important change is our new "Groups" feature.

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