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Company blog

Blog posts about Less Annoying CRM, our philosophy towards business, and much more.

Recent posts

Recapping 2015, and settings goals for 2016
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January 1, 2016
Just like people set resolutions for themselves, it seems like a natural time for us to set a few New Year’s resolutions for LACRM.
Keeping Up With Molly and Eunice
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July 31, 2015
Molly and Eunice talk about their first weeks at LACRM.
How startup funding works, and why we've decided to bootstrap
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July 13, 2015
The decision of whether or not to raise money from investors is a huge and very difficult one for most startups, so I figured I’d write down my thoughts on the topic in case it might help other entrepreneurs who are facing a similar decision.
Julia and Julia at LACRM
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June 12, 2015
The Julia's describe their first week as interns at LACRM.
Life as an LACRM Intern (as told by Ruth and Declan)
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May 21, 2015
Ruth and Declan tell you what it's like to intern at a growing tech startup in downtown St. Louis.
Map your CRM leads with Badger Maps
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May 20, 2015
Visualize all of your leads on a map to help make scheduling and routing more efficient.
Our calendar just got less annoying
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February 4, 2015
Speed improvements, a better interface, and more!
So long, IE8
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January 8, 2015
On February 9th, 2015, we will no longer support Internet Explorer 8
New feature: Task improvements
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July 11, 2014
The task feature you know and love just got better.
Product Update: Filter/Search by Specific Fields
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May 30, 2014
We wrap up our string of filtering/reporting improvements with the most important one of all!
Product Update: Task Report
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May 7, 2014
We just launched a new feature that will make tasks much more useful in Less Annoying CRM.
Less Annoying CRM has a new home
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April 28, 2014
After being spread out across the country for over four years, we finally have a real office in St. Louis, Missouri.
Product Update: Sort by any field
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March 4, 2014
Our reporting improvements continue with a major update to our sorting functionality.
Product Update: Filter pipeline reports by group, and other filter improvements
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January 8, 2014
As part of an ongoing project to improve reporting, we just beefed up our group filtering options, and made some other cool improvements.
Every major disaster starts out as a small mistake
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August 1, 2013
The more I think about this, the more I realize that major business problems have almost nothing to do with making mistakes.
The best decision we've made was to abandon a complete code rewrite
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July 30, 2013
That may sound like a failure, but it was actually a great move for our business. Here's the story of the project that wasn't meant to be.
New CRM feature: Track relationships between contacts
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July 16, 2013
We launched a dead-simple feature that lets you create links between the contacts in your CRM so that when you're looking at a contact, you can see anyone else that they have a relationship with.
Less Annoying CRM version 3.5 is here!
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December 6, 2012
I'm excited to announce that we just launched the next major version of Less Annoying CRM!
User Retention: Reframing Expectations
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July 25, 2012
A few months ago we set a goal of getting as many trial users as possible on the phone.
Introducing Less Annoying CRM integration with email marketing tool MailChimp
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May 8, 2012
For a long time, our users (and prospective users) have been asking us about what kind of support we offer for email marketing or mail campaigns. Finally, we have an answer: MailChimp!
FIPer: A modified FIP with even less dependence on defense and luck
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May 4, 2012
If you follow baseball at all, you are probably familiar with the concept of ERA as a summary statistic of a pitcher’s performance.
How can designers and developers create great software if they don't know what it looks like?
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February 4, 2011
If there's one thing we like to talk about on this blog, it's great software. But unfortunately most software isn't great.
Our New Years Resolutions for 2011
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January 20, 2011
This blog post will go over some of the improvements we have planned. Please note that the dates aren't set in stone, and we won't know for sure what will happen with each of these improvements until we get around to actually working on them.
It's ok to adjust your expectations
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January 6, 2011
Today's post might seem off-topic, but it does relate to technology in the end.
How to submit a great bug report
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December 15, 2010
Yesterday Bracken wrote about how a Dropbox user was rewarded for submitting a detailed bug report to the company.

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