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A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Simplicity: a bootstrapper’s best friend
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December 2, 2016
When starting a company with limited resources, it’s important to be ruthless about reducing scope and removing distractions.
Why small businesses make great customers for bootstrappers
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November 25, 2016
VC-backed businesses don’t sell to them, but bootstrappers can
What we really learned from Software Advice’s 2016 CRM Software Report
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November 14, 2016
After conversations with hundreds of small businesses over the last year, a small business CRM comparison company, Software Advice, just published their 2016 CRM Software Small Buyer Business Report. The Less Annoying CRM team took a look at the data ourselves and came away with three key points we thought small businesses looking for a CRM will find valuable:
Small Business Spotlight: Cathy Cain-Blank
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October 31, 2016
Cathy Cain-Blank, president of CC Marketing and Communications, has been helping small businesses with her e-communications expertise for over twenty years. Read on to learn what she has to say about developing your small business!
The Small Business Sweet Spot
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October 7, 2016
Why serving small businesses is a smart (and trendy) move
What does “Marketing Automation” mean?
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August 12, 2016
And do you need it?
What is an “Operational” CRM?
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July 29, 2016
CRM Types and What They Mean
Small Business Spotlight: Estelle & Stephen Cockcroft
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July 14, 2016
Estelle & Stephen Cockcroft, owners of Catamaran Guru, started their business with one goal in mind: to be the experts on sailing. Read on to see what they have to say about establishing yourself as a trusted advisor to your customers.
Customer-Centric Companies
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July 8, 2016
Customer-centric organizations are nothing new. Since the creation of customer relationship management and managing tools (CRMs), the idea that all product decisions should relate back to the customer seems like a no-brainer.
Who’s Who This Summer (2016)?
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June 30, 2016
An introduction to our new team members
Details to think about for your newsletter
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May 27, 2016
5 tips you haven't thought of yet
How to Create a Newsletter
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May 20, 2016
A quick guide to your first newsletter.
Should Your Business Have a Newsletter?
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April 15, 2016
The Pros and Cons of Email Newsletters
How to Write Great Emails
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April 6, 2016
Write Emails People Want to Respond to
How to Deal with a Bad Communicator
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April 5, 2016
The best way to deal with a bad communicator? Good communication on your part.
Your Guide to Workplace Teams
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March 25, 2016
How to Create and Improve Your Team at Work
SMS reminders now work in the UK
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March 18, 2016
Less Annoying CRM can now send text messages to remind our UK users about upcoming events.
3 Ways To Improve Your Team’s Performance
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March 18, 2016
Team Leaders: Take Your Team To The Next Level
How To Spot A Team Player
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March 4, 2016
Interviewing and Recruiting the Best
How To Be a Better Team Player
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February 29, 2016
The Keys to Collaboration and Workplace Success
Active Listening and Successful Sales
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February 20, 2016
Improving Your Listening Skills Will Also Improve Your Sales Numbers
Small Business Spotlight: Alejandro Escalante
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February 16, 2016
We sat down with Alejandro Escalante, owner of AlphaGraphics Sunnyvale, and talked to him about managing the day-to-day operations of his 10-person team and print shop.
Effective Communication at Work
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February 12, 2016
Get to the Point
How to Make Sure People Actually Read Your Emails
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February 5, 2016
Instead of Just Marking “Read”
CRM Pricing: Total Cost of Ownership
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January 15, 2016
When selecting a new CRM or evaluating the efficiency of your current product, it’s important to take into account the total cost of ownership.

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