Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

What does “Marketing Automation” mean?
-
August 12, 2016
And do you need it?
What is an “Operational” CRM?
-
July 29, 2016
CRM Types and What They Mean
Small Business Spotlight: Estelle & Stephen Cockcroft
-
July 14, 2016
Estelle & Stephen Cockcroft, owners of Catamaran Guru, started their business with one goal in mind: to be the experts on sailing. Read on to see what they have to say about establishing yourself as a trusted advisor to your customers.
Customer-Centric Companies
-
July 8, 2016
Customer-centric organizations are nothing new. Since the creation of customer relationship management and managing tools (CRMs), the idea that all product decisions should relate back to the customer seems like a no-brainer.
Who’s Who This Summer (2016)?
-
June 30, 2016
An introduction to our new team members
Details to think about for your newsletter
-
May 27, 2016
5 tips you haven't thought of yet
How to Create a Newsletter
-
May 20, 2016
A quick guide to your first newsletter.
Should Your Business Have a Newsletter?
-
April 15, 2016
The Pros and Cons of Email Newsletters
How to Write Great Emails
-
April 6, 2016
Write Emails People Want to Respond to
How to Deal with a Bad Communicator
-
April 5, 2016
The best way to deal with a bad communicator? Good communication on your part.
Your Guide to Workplace Teams
-
March 25, 2016
How to Create and Improve Your Team at Work
SMS reminders now work in the UK
-
March 18, 2016
Less Annoying CRM can now send text messages to remind our UK users about upcoming events.
3 Ways To Improve Your Team’s Performance
-
March 18, 2016
Team Leaders: Take Your Team To The Next Level
How To Spot A Team Player
-
March 4, 2016
Interviewing and Recruiting the Best
How To Be a Better Team Player
-
February 29, 2016
The Keys to Collaboration and Workplace Success
Active Listening and Successful Sales
-
February 20, 2016
Improving Your Listening Skills Will Also Improve Your Sales Numbers
Small Business Spotlight: Alejandro Escalante
-
February 16, 2016
We sat down with Alejandro Escalante, owner of AlphaGraphics Sunnyvale, and talked to him about managing the day-to-day operations of his 10-person team and print shop.
Effective Communication at Work
-
February 12, 2016
Get to the Point
How to Make Sure People Actually Read Your Emails
-
February 5, 2016
Instead of Just Marking “Read”
CRM Pricing: Total Cost of Ownership
-
January 15, 2016
When selecting a new CRM or evaluating the efficiency of your current product, it’s important to take into account the total cost of ownership.
The Ultimate Guide To Referrals
-
January 8, 2016
How To Grow Your Business With Referrals
Recapping 2015, and settings goals for 2016
-
January 1, 2016
Just like people set resolutions for themselves, it seems like a natural time for us to set a few New Year’s resolutions for LACRM.
6 Cost-Effective Ways To Make (and Keep) Your Employees Happy
-
December 4, 2015
While happiness is a great investment, spending all your money on it isn’t. So here are a few ways you can perk up everyone’s work days that won’t burn a hole through your budget!
Why employee happiness could be a small business’ best investment
-
November 30, 2015
Great employees make businesses great. Happy employees are great employees. Ergo, if you want to make a great business, keep your employees happy. Simple as that.
5 Tips for the Ultimate Sales Pitch
-
November 23, 2015
Sales pitches are tricky, because everyone's a skeptic. How can you get your point across with the best sales pitch to wow your audience?

Can't find what you're looking for?

Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!