Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

What can't you do in a web browser (yet)?
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December 10, 2010
As you may have heard, Google has been building a new operating system called Chrome OS. It's not finished yet, but they just sent out a number of test laptops so that early adopters can start trying it out.
Google Message Continuity brings the benefits of Gmail to existing Exchange systems
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December 9, 2010
Earlier this week, Google announced announced a new service for enterprise users that syncs an existing Exchange account with Google Apps.
Is Social Networking Killing Intelligent Discussion on the Web?
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December 8, 2010
Social media is often credited with revolutionizing communication. You can use Facebook to reconnect with old friends, or Twitter to follow your favorite celebrities. You're always in touch with the entire world. That's a good thing for online communication, right?
Design Tip: Mockup every single screen, even the ones that don't matter
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December 2, 2010
For the past month or so, We've been working on a project that we're calling "LAS 2.0". It's basically a complete re-thinking of our entire CRM product.
Google Affiliate Network connects you with online advertisers
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November 29, 2010
A while back I talked about how you can use the Amazon Affiliate Program to earn a commission from referring customers to Amazon.
Google Apps accounts now have access to the full Google catalog
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November 26, 2010
One of the frustrations of Google Apps accounts in the past has been that many of the great offerings available on individual accounts weren't available through Google Apps.
Microsoft Security Essentials - Free PC Antivirus Software
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November 22, 2010
Until recently, I didn't even bother with antivirus software. About once per year I'd get a virus, and then I'd just re-install Windows. It worked out well because most PCs need a fresh install every year or two anyway to maintain performance, so the viruses weren't really that inconvenient.
Tip: Imagine what your future self will think about how you spend your time
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November 19, 2010
My last post discussed what it means to be a lean startup. In it, I suggested that lean startups need to "release early and release often."
Microsoft adCenter works as advertised (as long as you have a Windows machine)
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November 18, 2010
Earlier this week, I discussed (or, more accurately, ranted about) Microsoft adCenter's incompatibility with non-Windows systems.
What it means to be a Lean Startup, and why we chose this model
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November 17, 2010
The internet has opened up all kinds of new opportunities for businesses in the last decade. At Less Annoying Software, we're taking advantage of a relatively new internet-enabled approach to business called "the lean startup."
Microsoft adCenter only wants your business if you use Windows
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November 16, 2010
Search-based advertising, in which short text ads are displayed alongside search results in major search engines such as Google, are one of the biggest revenue generators anywhere on the Internet.
Testing vs using in software development and evaluation
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November 11, 2010
Over on the software side of the Less Annoying world, Tyler and I have recently been working on a pretty substantial redesign of the interface for LAS.
Workflowy Review - Online workflow and to-do list
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November 10, 2010
There are a number of decent software tools to help you stay organized, but I was never able to find anything that seemed to really do the trick. Until now.
Register a domain name for cheap at Namecheap.com
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November 9, 2010
In a recent lifehacker poll for best registrar, however, while both of those showed up on the list, the top honors went to a lesser-known (at least by me) site called namecheap.com.
Don't let grammar get in the way of expression. Don't blindly follow the rules.
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November 8, 2010
I just read this post on Lifehacker (and watched the accompanying video which I embedded above) and I'm feeling very liberated from normal grammatical constraints.
RegExr makes regular expressions easy(er)
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November 2, 2010
Regular expressions are an extremely useful programming tool for finding and manipulating patterns in text. Unfortunately, the syntax can be pretty overwhelming if you've never used them before (or even if you have).
If a company wants to create a great product, they need to own the experience
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November 1, 2010
Last week I wrote about how AT&T's poor service effectively makes the Apple iPhone a bad product in many areas. This is consistent with a common theme on this blog: nothing matters except user experience.
Sometimes you just have to use a site to really evaluate it
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October 28, 2010
I've recently had occasion to try out a variety of different sports websites. During the process, I ran across a live game cast from Comcast SportsNet that I hated on first glance; after about 5 minutes of using it, however, it had turned in to one of the best game cast tools I've used.
Vote with your wallet
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October 27, 2010
I live in San Francisco. As you may know, AT&T cell phone service is absolutely awful in San Francisco (like many other major U.S. cities).
The gap between mobile apps and mobile websites is shrinking
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October 26, 2010
When we made our own mobile website, we commented that many iPhone apps would probably be better served as mobile websites.
Ninite installs all your PC applications for you (no more clicking "next")
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October 25, 2010
A friend recently told me about an online service called Ninite which makes installation easier than I could have ever dreamed.
When a client requests a new feature, imagine that they're not your client anymore
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October 22, 2010
If you work at a software company, then you know how hard it is to avoid feature bloat. You obviously want to listen to feedback from your users, but if you implement every feature requested, your software will end up complicated and uninspired.
Microsoft continues its push into the cloud with Office 365
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October 21, 2010
Much like just about everyone else, Microsoft has spent a lot of time of late talking about the importance of the cloud in the future of both computing and of Microsoft.
The differences between graphic design and user interface design
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October 20, 2010
One of our main goals with this blog is to help our readers choose the best software possible. There are many things to consider when evaluating software such as price, platform, reliability, speed, etc. but I think the most important thing is design.
Book (chapter) review: Built to Last
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October 19, 2010
I've recently been reading a book called Built to Last about the properties and behavior of successful companies

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