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Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Product Update: Copy Logged Emails to another Record
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February 24, 2026
Easily copy logged emails to other contacts.
Product Update: New Bulk Edit Options on the Task Report
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February 24, 2026
It's now possible to change tasks' due date, mark them as complete, mark them as incomplete, and delete them in bulk from the task report!
Product Update: Localize your Address Labels
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February 24, 2026
Choose your own localized labels for your addresses
Product Update: Search your Groups
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February 24, 2026
It's now possible to search your group list!
Product Update: Search your Forms
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February 24, 2026
New option to search your forms!
Product Update: Uploading Files to Notes
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February 24, 2026
Save files directly to notes!
Product Update: Default Values for Custom Text Fields
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February 24, 2026
Set a default value for custom text fields!
Product Update: Duplicate Pipeline Items
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February 24, 2026
You can now duplicate pipeline items!
Accessibility Week Update for 2026
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February 10, 2026
Learn about LACRM's 2026 Accessibility Week!
Product Update: Option to delete associated contacts when deleting a company
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January 9, 2026
Check out a new, quicker way to clean up your contact list!
Product Update: Improved Date Filtering
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January 9, 2026
You can now filter by today's date, next week, last month and more in just one click!
2025: Less Annoying CRM's Year in Review
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December 30, 2025
Celebrating 2025 and looking ahead to 2026 at LACRM!
How LACRM employees use LACRM
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December 16, 2025
Learn how LACRM employees use LACRM in their day-to-day work!
Product Update: Automations
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December 16, 2025
Our developers have just released a new feature: automations! Automations are one of the most flexible features the CRM offers.
Tips to avoid falling for a phishing email
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November 17, 2025
Learn how to avoid phishing emails!
Product Update: Remove contacts from groups using the Zapier integration
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October 1, 2025
New Zapier trigger and action allows for better syncing with your email marketing tool of choice!
4 emails only a small business could get away with sending
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September 22, 2025
Small business owners like you possess something money can't buy: the ability to build genuine, individual relationships with your customers. Here's how you can take that to the next level.
Sign Up for LACRM with Apple
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August 21, 2025
You can now sign up for a LACRM account via Apple!
Seven CRM Tips from LACRM user Garland Coulson AKA “Captain Time"
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August 11, 2025
As a CRM coach, I spend a lot of time talking about the CRM with customers and giving them advice. So I thought it would be fun to flip the script and have a user teach me how he uses the CRM!
An effective SOW form that protects your consulting business from scope creep
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July 18, 2025
For solo consultants or boutique firms, loose project terms can destroy margins. Learn how a solid scope agreement form can help you avoid headaches, lock in deliverables, and protect your time and income. Bonus: free template included.
How to use the Eisenhower Matrix with LACRM
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June 30, 2025
The Eisenhower Matrix productivity technique is a great way to make sure you are focusing on what really matters.
Use the CRM to play to small business strengths
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June 19, 2025
Five ways the CRM can support your small business's strengths
Create the custom fields you need now, for better data filtering later
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June 19, 2025
Make future filtering a breeze by creating great custom fields now!
Product Update: Custom Form Branding
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June 17, 2025
Make your forms more personable with new custom form branding!
Product Update: Log into LACRM with your Apple ID
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June 6, 2025
You can now log into LACRM using your Apple ID