Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

2019: Less Annoying CRM's Year in Review!
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December 23, 2019
Check out how many new customers, employees, and new features the Less Annoying CRM team built in 2019!
How the new design works on mobile
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December 1, 2019
In this post, I want to explain how the new version of LACRM was designed to work well on all devices, and give you all the information you need to to be just as productive on your phone as you are on your computer.
New feature: Outlook calendar integration
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November 18, 2019
Probably the most common feature request we get here at LACRM is the ability to sync events with Outlook. Well, I'm excited to announce that you'll be able to do just that in the new version of Less Annoying CRM!
Launch day: The new design is officially out of beta!
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November 11, 2019
We've been testing the new version internally for over six months. We're now ready to release it.
New feature in the redesign: improved custom fields
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November 6, 2019
Along with the major redesign we've been working on this year, we're also overhauling custom fields. Our product team completely re-thought this feature from the ground up, and in the new version, fields will work the way they should have all along.
Meet Grady, A New CRM Coach!
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September 26, 2019
Grady Randolph is Less Annoying CRM's latest addition! You may be seeing her in your inbox or on our website soon, so here's an introduction.
New feature in the redesign: more export options
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September 24, 2019
I'm excited to announce that the new redesign will include significantly increased export options for account admins!
New feature in the redesign: Recent contacts
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September 9, 2019
Anytime you view a contact, they'll be added to your recent contacts list so that you can easily access them again if you need to hop back to their profile.
How to migrate to the new LACRM design
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August 25, 2019
The new design isn't 100% finished yet, but it's completely functional, and we've been using it internally for a few months already. So if you'd rather not wait for the final release, you can give it a shot right now!
What's changing in the redesign: Page menu
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August 22, 2019
In our new design, we're adding a new navigation bar -- the page menu -- the more action items.
Meet Less Annoying's 2 New Faces: Ther and Elle!
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August 6, 2019
Less Annoying also grew by two full-timers recently: Ther, a DevOps Engineer, and Elle, a CRM Coach. Both play essential roles in making sure the CRM is the best it can be for you, so take a minute to get to know them.
What's changing in the redesign: Navigation
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July 31, 2019
The changes in our upcoming redesign are mostly pretty minor, but there is one major change: how the navigation works.
What's changing in the redesign: Settings layout
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July 29, 2019
At LACRM, we focus on simplicity. Our goal is to be the most intuitive CRM on the market, and for the most part we think we've accomplished that goal. But if there's one aspect of LACRM that doesn't live up to that standard, it's the settings section.
Does your small business suffer from technophobia? It doesn't have to
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July 23, 2019
Even the leanest, scrappiest startups and smaller companies regularly turn their backs on emerging technology.
Switching CRMs? 3 Tips to Make it a Hassle-Free Transition
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July 16, 2019
Switching to a different customer relationship management platform can be quite a challenge for small businesses.
If Facebook disappeared tomorrow, would you lose all your customer data?
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July 9, 2019
Having a worldwide audience at your fingertips is great, but if a social media platform is the gatekeeper of your contact list, do you really own that information?
Small update digest: Event improvements
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June 21, 2019
Plus, better time detection when logging emails, improved customer service, and more.
Meet our 2019 Coding Fellows!
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June 17, 2019
Each summer, Less Annoying CRM teaches folks from underrepresented groups in tech how to code. Meet our 2019 cohort!
Meet our 2019 interns!
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June 17, 2019
You may have already noticed some of the new faces below in your inbox or on our site — time to meet our 2019 intern cohort!
Less Annoying in the News: Growth-minded CRM
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May 21, 2019
The latest guest posts, interviews, and mentions of Less Annoying CRM!
2019 user conference: how we're correcting our pricing mistakes
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May 16, 2019
Why we’re lowering or freezing ticket prices, keeping ticket sales open longer, and making US Wednesday workshops free
Considering a CRM upgrade? Think twice.
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May 6, 2019
Before you pull the trigger on upgrading your customer relationship management software, make sure you're investing in a system that will work for the business you run today.
3 CRM features that could overcomplicate your business
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April 1, 2019
Not all CRM features are useful for small businesses
Why Less Annoying CRM needs a redesign
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March 26, 2019
As much as we pride ourselves on offering such a reliable and consistent experience to our customers over the last six years, enough has changed about the world and our company that our current design is starting to become a problem.
Small Update Digest: We moved into a new email marketing system
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March 25, 2019
In the past month we've wrapped up a few big projects that I'll cover in this edition of the small update digest.

Can't find what you're looking for?

Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!