Featured Article
Small Business Spotlight: Estelle & Stephen Cockcroft
We sat down with Estelle and Stephen to talk about how they keep track of their leads and sales reps while sailing the world.

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CRM Articles
Tips and tricks for getting the most out of your CRM
Everything you need to know to successfully choose and set up the perfect CRM for your business. Read more >>
A series of articles explaining how to take full advantage of some of LACRM's best features. Read more >>
Company Blog
Musings from the Less Annoying CRM team
News and updates about our company, our product, and anything else that our customers might want to know about. Read more >>
A collection of blog posts explaining LACRM's business philosphy. Read more >>
Small Business tips
Articles to help small businesses succeed
Articles on how small businesses can increase sales Read more >>
Articles on how small businesses can make the most of social media. Read more >>
Recent Posts

Don't leave your new hires behind when it comes to using the CRM, and get everyone onboard from the very first day.
Maintaining frequent communication is a surefire way to build good, strong relationships with your contacts.
This post discusses what constraints you put your business under when you decide to bootstrap and show you how you can make self-funding work
What to learn how a business coach keeps his own company running smoothly? Check out our interview with Mario!
The value of a CRM can be tricky to gauge when you've never used one before, but once you've had time to adjust, it's hard to see yourself without it!
Staying in touch with your customers is an important part of any business, and using email campaigns to periodically update your customers can be a...
Use the notes you've already entered into the CRM as your email body to send effective, action-oriented emails.
Some leads can be hard to reach, so use your past attempts to inform when your next follow up should be, and you're more likely to succeed the next time!
Every project or sale can include many different timelines that need to be followed. Avoid losing track of them by adapting the calendar to work for you.
We are rolling out a new version of LACRM that's been over a year in the making
This article covers a few key topics to think about before you add a new hire to the CRM.
This article explains how to keep your team on the same page and working together by assigning tasks and events to alert others of important items.
A CRM is only useful if your entire team uses it, so make sure everyone gets the memo by making it part of the job!
All customers start as leads so don't lose potential customers by allowing your lead volume to dry up. Keep tabs on changing numbers to avoid surprises!
When there are lots of moving parts to a project, it sometimes becomes easier to keep track of everything separately with individual records.
Worried about all the "stuff" you have to do to start your own business? The process might be less complex than you think.
In this post, we'll discuss why small businesses are a perfect customer base for a bootstrapped company (and a bad one for a VC-backed company).
Your smartphone's built-in microphone tool helps you enter notes on the go -- just speak into your phone and start saving notes into the CRM.
Learn how to track your prospects' availability so you know when they're free to talk and don't waste time playing phone tag!
The Less Annoying CRM team took a look at the data from Software Advice's 2016 CRM Software Small Buyer Business Report.
Instead of leaving a note at the end of the day and risk forgetting key information, enter a note into your CRM immediately and edit the note later.
Dictate a note into your CRM using your smartphone!
Use your CRM to onboard your new hires, monitor their progress, and see if they are a good fit for your company.
Identifying problems is an important part of growing a business, and the CRM lets you see what exactly you can improve to keep your conversion rate high.
Read on to learn what Cathy Cain-Blank, president of CC Marketing and Communications has to say about developing your small business!
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